⭐ Proctoring Requirements for Training Academy Courses

Training Academy courses include proctored courses and assessments to verify learner identity and ensure exam integrity. This guide outlines the recommended setup and supported devices to help you avoid technical issues during a proctored session.

💻 Best Experience: Desktop or Laptop (Strongly Recommended)

For the most reliable and trouble‑free proctoring experience, use a desktop or laptop computer.

Supported Desktop/Laptop Browsers

Proctoring works best when using one of the following browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge

These browsers provide the highest compatibility with proctoring features such as camera access and session monitoring.

✔ Recommendation: Always take proctored courses on a desktop or laptop using Chrome, Firefox, or Edge for the best results.

📱 Mobile Devices (Supported, but Not Recommended)

Proctoring can run on mobile devices, including:

• The Training Academy Mobile App (Go Learn)
• Mobile Chrome Browser

However, mobile proctoring may result in:

• Camera permission failures
• Screen-size limitations affecting exam visibility
• Increased instability during long assessments
• Interruptions from notifications, calls, or background apps

⚠ Note: If you must use a mobile device, ensure you have a strong internet connection, full battery, and all notifications disabled.

🎯 Summary: What You Should Do

To ensure a smooth experience with no noticeable issues:

• Use a desktop or laptop whenever possible.
• Choose Chrome, Firefox, or Edge as your browser.
• Avoid mobile devices unless absolutely necessary.